Impact of Property Assets’ Management Styles on Effective Service Delivery in South-Western Nigeria’s Hotels.

Impact of Property Assets’ Management Styles on Effective Service Delivery in South-Western Nigeria’s Hotels.

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A survey was conducted on probabilistically determined 57 hotels of various ‘stars’ in South-Western geo-political zone of Nigeria with specific objective of assessing the impact of hotel assets management styles on service delivery effectiveness. Data were collected on hotel organizations through their general managers, staff, and customers in addition to physical assessment of hotel...
 
Published at Journal of Sustainable Development, August, 4(4), 116 – 137.
Published in 2011
 
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Durodola, O.D, Ajayi, C.A and Oloyede, S.A.
Dr Durodola
 
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