Strategic Imperatives of Total Quality Management and Customer Satisfaction in Organizational Sustainability
Published at International Journal of Academic Research in Business and Social Sciences
Published in 2015
Ogbari, M., & Borishade, T. T.
Borishade Taiye » Dr. Borishade is currently a Lecturer II in the Department of Business Management, she attended Covenant University Canaan Land Otta Ogun State where she had her bachelor of science in Marketing and Master of Science in University of Lagos, she has also obtained her P.hD in Marketing at Covenant University and her research interest is on customer experience management, consumer behaviour and... view full profile
An Empirical Analysis of Total Quality Management and Perceived Corporate Image in Higher Education Management
Evaluation of Customer Service and Retention; A Comparative Analysis of Telecommunication Service Providers